Privacy Policy

Welcome to Airviva. We appreciate your trust and are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect your data when you use our website.

 By using our website, you agree to the terms outlined in this policy.

 1. Information We Collect

We may collect the following types of information:

Such as your name, phone number, email address, and shipping address.

Such as username and password (stored securely).

Information about how you use our website, including pages visited and browsing behavior.

We use cookies to enhance your experience and improve our services.

We use your data for the following purposes:

•To process and deliver your orders

•To improve your experience on our website

•To communicate with you about order or offer

•To develop and improve our services

•To personalize content and marketing

We do not sell or rent your personal data. We only share information when necessary:

•With shipping companies to deliver your orders

•With payment service providers

•With technical service providers to improve performance

•When required by law or authorities

All third parties are required to handle your data securely.

If you share reviews, comments, or images related to your experience with Airviva, you agree that we may use this content for:

•Marketing campaigns

•Advertisements

•Social media content

We take appropriate measures to protect your data, including:

•Secure servers

•Advanced security systems

•Restricted access to authorized personnel only

However, no system is completely secure, and we recommend keeping your personal information confidential.

We may use your data to send:

•Promotions and offers

•Product updates

•Important notifications

You can opt out at any time.

We may work with third parties such as:

•Shipping providers

•Payment processors

•Technical service providers

These parties only access data necessary to perform their tasks and are obligated to protect it.

You have the right to:

•Request correction of your data

•Request deletion of your account

•Inquire about how your data is used

You can contact us for any request.

Airviva reserves the right to cancel any order and issue a full refund in cases such as:

•Product unavailability

•Technical errors 

We may update this Privacy Policy from time to time. Any changes will be posted on this page. 

11. Governing Language:The Arabic version of this policy is the official language for its interpretation. In case of any conflict between the Arabic version and any translations, the Arabic version shall prevail.